Warranty Extension

Warranty extension service is a technical assistance service that allows you to protect your purchases longer thanks to a certificate that renews over time all maintenance and after-sales services guaranteed by the manufacturers.

Depending on the type of Warranty 3 extension purchased (500 - 1000 - 2000 - 5000 €), the consumer is guaranteed extended repair coverage for a product with a value equal to or less than the amount indicated.

What is Warranty 3

The WARRANTY3 warranty extension will be provided with the same methods and in the same terms indicated in the original warranty issued by the manufacturer and in effect at the time of purchase of the product.

You can choose, depending on the value of the item, a maximum of 500, 1000, 2000 and 5000 €.

The product purchased will be completely restored: free of charge!

No deductible is provided for the repair of the product and no advance payment will be requested.

All damages and defects already excluded from the manufacturer's original warranty are excluded from the warranty, caused in any case intentionally or negligently by the customer/insured or due to normal wear and tear of the components.

In the event that such last hypothesis occurs, we will immediately provide a cost estimate for any repair. In the event the product cannot be repaired, WARRANTY3 provides for the reimbursement or replacement of the product.

Furthermore, with the purchase of a WARRANTY3 warranty extension, we will also offer you free consultation to resolve any problem or difficulty in understanding the terms of the legal warranty offered by the manufacturer, starting from the first 24 months after purchase of the product.

How It Works

ACTIVATING YOUR G3 POLICY IS VERY SIMPLE

You can activate the service through their official page after purchasing a product code on our store.

Did you purchase a warranty extension service? Go to the page to complete activation.

In addition to the online service, it is possible to send a paper service activation form: simply fill out in all its parts the coupon contained inside the warranty.

#2c#

Once you have lifted and torn the dashed side bands in cartostrip and filled out the coupon, simply send it (together with a copy of the receipt and the original warranty issued by the manufacturer) by registered mail A.R. to: Business Company S.p.A. Via Irno Loc. Sardone, snc 84098 - Pontecagnano Faiano (SA) In a very short time, our staff will contact you and notify you of the policy activation in the terms and measure provided by the regulations.

Coverage Limits and Their Uses

The coverage limit for repair costs is linked to the type of policy purchased.

The policy limit, indicated in the coupon, represents the maximum expense for restoration, replacement of the product or any reimbursement to the user.

In the event of reimbursement, the amount due will be the result of a calculation that will take into account the age of the product. In summary, we will subtract 10% of the product value for each year elapsed from the purchase date.

#3c#

WARRANTY3 - 500 link

Coverage limit of €500, 3 years (36 months) of extension beyond the legal warranty

WARRANTY3 - 1000 link

Coverage limit of €1,000 and 3 years (36 months) of extension beyond the legal warranty

WARRANTY3 - 2000 link

Coverage limit of €2,000 and 3 years (36 months) of extension beyond the legal warranty

WARRANTY3 - 5000link

Coverage limit of €5,000 and 3 years (36 months) of extension beyond the legal warranty

Warranty 3 Regulations

It is the technical assistance service aimed at continuing the manufacturer's warranty period for the product through repair and/or replacement of the product, or, in the event that repair and/or replacement cannot be carried out, the purchase price will be refunded reduced by a percentage related to the age of the product.

Activation

In order to activate Warranty3, the Customer may visit the website www.garanzia3.it, or fill out the extension certificate in all its parts, sending it with a copy of the purchase document and, if present, the original warranty issued by the manufacturer, by registered mail a.r. to the address shown on the certificate, no later than one year from the date of purchase of the product. With the sending of Warranty3, Business Company S.p.A. will offer the Customer the continuation of the warranty offered by the manufacturer, through repair and/or replacement of the product, within the limits and under the conditions listed below.

Duration and Effective Date

Warranty3 is intended to continue the manufacturer's warranty period for 3 years (or for a shorter period of time in the event that the original warranty duration of the manufacturer is longer than 2 years) and will have the effective date indicated below. The assistance service offered by Warranty3 cannot have a duration exceeding the 60th month from the purchase of the product to be guaranteed. The effective date of the Warranty3 service, for each device/product identified in the certificate, will be set as follows: a) In case of consumer purchaser, it will activate on the first day following the expiration of the Legal Warranty equal to 2 years; b) In case of professional purchaser it will activate on the first day following the expiration of the product warranty, usually equal to 1 year.

Method of Provision

The assistance service will be provided with the same methods and in the same terms indicated in the original warranty certificate issued by the manufacturer and in effect at the time of purchase of the product. In the event that the manufacturer of the product does not provide a warranty certificate, reference will be made to the warranty conditions present on the manufacturer's website or on another platform. The repair for each individual intervention, within the scope of this extension, cannot have a cost exceeding that provided by the certificate, equal to 500.00 / 1000.00 / 2000.00 / 5000.00 euros (depending on the type of certificate chosen). Excluded from the assistance service are all damages and defects already excluded from the manufacturer's original warranty, caused in any case intentionally or negligently by the Customer or due to normal wear and tear of the components. In the event that the last hypothesis occurs, Business Company S.p.A. will immediately provide a cost estimate for any repair. No deductible is provided for the repair of the product at the expense of the Customer. During the period of validity of the Legal Warranty, Business Company S.p.A. will offer customers information services aimed at the correct use of the same. Starting from the first day following the expiration of the Legal Warranty, the Customer may repair the product at no additional cost, using Warranty3. In the event that the product is not repairable, the Customer may obtain its replacement or be reimbursed for the purchase value of the product, deducting for each year a percentage of 10% from the purchase value.

Rules in Case of Malfunction

At the time of failure of the device, starting from the end of the Legal Warranty, the Customer must visit the website www.garanzia3.it or send an e-mail to the following address: assistenza@garanzia3.it, or contact the toll-free number 800090737 (Monday to Friday from 10:00 to 17:00) to communicate their personal details and the details of the Warranty3 certificate; customer service will verify their correctness and communicate to the Customer the procedures and terms to follow for the repair of the product.